Purpose: present the secure login workflow, best practices, and resources for Ledger Live users and administrators.
Ledger Live is Ledger’s desktop and mobile companion app for managing hardware wallet accounts. Secure login involves verifying the device, using a PIN, and never sharing the secret recovery phrase. This presentation covers the login flow, threats to watch for, and steps to stay safe.
(High-level context and user takeaway.)
Secure login—when using Ledger Live—means confirming your physical Ledger device is genuine, unlocking it with your PIN, and interacting only with the official Ledger Live application downloaded from Ledger’s site.
Always download Ledger Live from the official Ledger pages. Verify checksums if provided and confirm the domain is ledger.com.
Connect your hardware device, confirm connection prompts on the device screen, and enter your PIN only on the device itself — not in any software dialog.
Transaction signing and sensitive operations must be approved on the physical device display—this is the last line of defense against remote attacks.
Malicious applications and phishing pages mimic Ledger Live to trick users into revealing their recovery phrase. Never paste your recovery phrase into a website or app.
Unknown installer sources, requests to enter your 24-word phrase into the app, or installers distributed from third-party sites are red flags.
If you suspect a compromise, disconnect, move funds to a new wallet with a new recovery phrase, and contact official Ledger support.
Keep Ledger Live and device firmware updated, install only from trusted sources, and use OS security features (antivirus, disk permissions) to limit risks.
Store the recovery phrase offline, ideally on a metal backup or encrypted vault that resists fire and water. Never give your words to anyone.
When in doubt, contact official Ledger support or consult Ledger documentation rather than relying on random social posts or DMs.
For teams adopting Ledger devices: inventory devices, train users on secure login steps, and set an incident response plan in case of suspected breaches.
Mandate official downloads, prohibit storage of recovery phrases in digital files, and schedule firmware audits.
Open any link in a new tab to confirm details and ensure you are on the legitimate Ledger domain.